Cancellation Policy & Refunds

Return of Aromatherapy or Skincare Products:

We want you to be completely satisfied with your skincare and aromatherapy products. If for some reason you are not satisfied, you may return your product(s). Return items MUST be postmarked within 30 days of the original purchase. No refunds will be issued, only store credit. This will be issued via email within 1-2 business days after receiving your return.  Return shipping and handling is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package.

Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. Once we receive your returned items they will be processed within 5 business days and at that time we can issue you in store credit via email. 

**If a product is more than 1/4 used, it cannot be returned for a refund. This would be considered more than a trial use.  It is advised that you determine your satisfaction of the product soon after purchase.  

** Because of the nature of the organic products used, freshness is not guaranteed for more than 4 months from purchase.  To extend shelf life, keep in a cool place and use clean hands when applying skincare products.  

** For cancellation of CAMPS:

A reminder that fees of tax, business processing, and credit card are included in camp fees and do not show up as additional fees at checkout.  

1. Cancellation 3 weeks or more before camp start date will result in a full refund. 

2. Cancellation of a camp by the family 2 weeks before camp start date will result in forfeit of half of the registration fee with refund of the other half.  

3.  Cancellation by the family 1 week before camp start time will result in forfeit of the entire registration fee.  

4. Cancellation by the family part way through a camp due to illness or vacation or other unexpected events, cannot be refunded and families forfeit the registration fee.  

 5.  Cancellation of a camp by Rainbow Tree Therapies, LLC because of low numbers, would result in full refund. 

6.  Cancellation of a camp because of severe weather would NOT result in a refund.

** For cancellation of private therapy:

1. We require 24 hour notice of cancellation of a private therapy session for a re-schedule to be made possible.  

2.   If cancellation is made the same day of session, we cannot guarantee availability of a makeup session and consequently you would forfeit this session with no reimbursement.

3.  We do try to build in floating makeup days work with you to find a makeup day for the missed session.  

4.  Inclement weather - we will follow the inclement weather and any closures consistent with the public school system closest to us (Hudson WI School District). So if Hudson School District is closed due to poor weather conditions, then Rainbow Tree Therapies, LLC will also be closed.  If the school from which you are traveling is closed due to inclement weather, we advise you to stay home. We will work with you to find a makeup session for an inclement weather occurrence. 

5.  Weather at Rainbow Tree for private therapy:  We will have sessions during rain or garden variety thunderstorms and will be safe within in our heated and cooled indoor space.   You are advised to ensure your child is wearing clothing that suits the weather conditions.  Under conditions of light rain, we will be outside.  

 

COVID PROTOCOLS 

2023- Update

COVID Policy

Coronavirus Disease 2019 (COVID-19) is a respiratory disease caused by the SARS-CoV-2 virus.  Employees of Rainbow Tree Therapies, LLC, are not required to wear a mask when working with a child including indoor or outdoor unless otherwise indicated by Lisa Haverly and Rainbow Tree Therapies, LLC.  If your child is receiving private therapy, you can request that the therapist wear a mask if your child presents with a vulnerable immune system.   You can expect that Lisa Haverly and Rainbow Tree Therapies, LLC will stay current on recommendations by the CDC to determine safety protocols related to COVID-19.  Staff are required to exercise safety protocols of hand washing or sanitizing before and after each client.  Staff at Rainbow Tree Therapies are encouraged to receive the COVID-19 VACCINE though this is not required. 

Rainbow Tree Therapy staff will agree to the following workplace controls to minimize the spread of the virus:  1) Wear a mask if you are displaying any cold like symptoms  2) Wash hands before and after a therapy session  3) Clean therapy equipment between clients  4) Report immediately to Lisa Haverly any known exposure to the virus and follow CDC guidelines for quarantine due to close contact.  7) Agree to exercise precaution and safety when in the community to minimize your risk of acquiring or spreading the virus.   If you are providing service at a location other than Rainbow Tree Therapies, LLC, you will also be expected to follow workplace safety and controls as established by that private business or location.  You will agree to seek those expectations from that location prior to arrival.  

Client/child/families agrees to the following:  If the child knowingly has been identified as having COVID-19, the child must be symptom free before returning to therapy. If the client has been knowingly exposed to COVID-19 but no symptoms are present then the child may attend therapy.  If the child is presenting with a fever of over 100 degrees then the child is requested to stay home.  If a child is in a therapy session and is displaying COVID-19 symptoms then a caregiver will be called and the therapy session may end per discussion with caregiver.  Symptoms of COVID-19 include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Nausea or vomiting
  • Diarrhea

 

WEBSITE DISCLAIMER

This website is owned and operated by ​Rainbow Tree Therapies, LLC (“Company,” “we,” or “us”).

This Disclaimer, along with the Terms of Use and Privacy Policy, governs your access to and use of www.rainbowtreetherapies.com, including any content, functionality and services offered on or through  www.rainbowtreetherapies.com(the “Website”), whether as a guest or a registered user.

Please read the Disclaimer carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Disclaimer. If you do not want to agree to the Disclaimer, you must not access or use the Website.

​For Educational And Informational Purposes Only

The information contained on this Website and the resources available for download through this website are for educational and informational purposes only.

Not Professional Advice

The information contained on this Website and the resources available for download through this website is not intended as, and shall not be understood or construed as, professional advice. While the employees and/or owners of the Company are professionals and the information provided on this Website relates to issues within the Company’s area of professionalism, the information contained on this Website is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

We have done our best to ensure that the information provided on this Website and the resources available for download are accurate and provide valuable information. Regardless of anything to the contrary, nothing available on or through this Website should be understood as a recommendation that you should not consult with a professional to address your particular information. The Company expressly recommends that you seek advice from a professional.

Neither the Company nor any of its employees or owners shall be held liable or responsible for any errors or omissions on this website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

No Professional-Client Relationship

Your use of this Website – including implementation of any suggestions set out in this Website and/or use of any resources available on this Website – does not create a professional-client relationship between you and the Company or any of its professionals. The Company cannot accept you as a client unless and until we determine that there is a fit and until various requirements, such as fee arrangements, are resolved. Thus, you recognize and agree that we have not created any professional-client relationship by the use of this Website.

User’s Personal Responsibility

By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended on this Website.

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You agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this website succeed in business and otherwise. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients or customers of the Company or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

Errors And Omissions​

This World Wide Web Site is a public resource of general information that is intended, but not promised or guaranteed, to be correct, complete, and up-to-date. We have taken reasonable steps to ensure that the information contained in this Website is accurate, but we cannot represent that this Website is free of errors. You accept that the information contained on this Website may be erroneous and agree to conduct due diligence to verify any information obtained from this Website and/or resources available on it prior to taking any action. You expressly agree not to rely upon any information contained in this website.

​Reviews​

At various times, we may provide reviews of products, services, or other resources. This may include reviews of books, services, and other products. Any such reviews will represent the good-faith opinions of the author of such review. The products and services reviewed may be provided to the Company for free or at a reduced price as an incentive to provide a review.

Regardless of any such discounts, we will provide honest reviews of these products and/or services. You recognize that you should conduct your own due diligence and should not rely solely upon any reviews provided on this website.

Affiliate Links

In the future, the Company may participate in affiliate marketing and may allow affiliate links to be included on some of our pages. This means that we may earn a commission if/when you click on or make purchases via affiliate links.

As a policy, the Company will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers.

The Company will inform you when one of the links constitutes an affiliate link.

You recognize that it remains your personal responsibility to investigate whether any affiliate offers are right for your business and will benefit you. You will not rely on any recommendation, reference, or information provided by the Company but will instead conduct your own investigation and will rely upon your investigation to decide whether to purchase the affiliate product or service.

No Endorsements

From time to time, the Company will refer to other products, services, coaches, consultants, and/or experts. Any such reference is not intended as an endorsement or statement that the information provided by the other party is accurate. The Company provides this information as a reference for users. It is your responsibility to conduct your own investigation and make your own determination about any such product, service, coach, consultant, and/or expert.

Testimonials

At various places on this Website, you may find testimonials from clients and customers of the products and services offered on this Website or by the Company. The testimonials are actual statements made by clients and/or customers and have been truthfully conveyed on this Website.

Although these testimonials are truthful statements about results obtained by these clients and/or customers, the results obtained by these clients and/or customers are not necessarily typical. You specifically recognize and agree that the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on this Website or by the Company.

No Warranties

THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

YOU AGREE TO ABSOLVE THE COMPANY OF ANY AND ALL LIABILITY OR LOSS THAT YOU OR ANY PERSON OR ENTITY ASSOCIATED WITH YOU MAY SUFFER OR INCUR AS A RESULT OF USE OF THE INFORMATION CONTAINED ON THIS WEBSITE AND/OR THE RESOURCES YOU MAY DOWNLOAD FROM THIS WEBSITE. YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES FOR USE OF THIS WEBSITE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME.

THE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Contact Us

The Company welcomes your questions or comments regarding the Disclaimer:

Rainbow Tree Therapies, LLC
Hudson, WI

Email Address: rainbowtreeinfo@gmail.com

Effective as of Apr 25, 2023